Main information

At Maison André Monteil, the responsible processing of our customers’ personal data is of utmost importance to us.
Law 2016/679/EU, the General Data Protection Regulation (GDPR), implies that the data is collected, retained and used in accordance with said law.
Any use outside the framework of the GDPR may only take place with your consent, after you have been informed.
However, this does not affect the right to process data when fulfilling a contract.


What data do we collect?

Contact and request information: once active contact has been established between us (e.g. by email or via our contact form), the data and information (name, address, company name, questions, telephone number, email address and content of the request) are processed.
Subscription data: if you subscribe to our newsletter, we will record your subscription data (name, company name, address, email address, telephone number).


For what purposes are your data processed by Maison André Monteil

Maison André Monteil collects, retains and uses your personal data to grant you access to special information, to contact you as part of our commercial relations and to improve Maison André Monteil services and the website, in accordance with Article 6 of the GDPR.
For example, this may be for advertising purposes:
To send marketing information (by email, social media messaging services),
Satisfaction surveys for our services and/or information,
Needs assessments,
Invitations to events, training opportunities,
Reminders if you have services that require your attention,
For local customs and traditions, such as sending Christmas cards or best wishes cards.

In accordance with Article 6 (1) (a) of the GDPR, we will not contact you in the aforementioned manner without your consent. You may withdraw your consent at any time, either fully or partially, by contacting Maison André Monteil.


For how long do we retain your data?

We retain your data for the time required to meet our obligations towards our users. However, due to our retention obligations, we retain your personal data linked to orders and reservations for a minimum of three years after fulfilling the contract.
If you subscribe to our newsletters or you have been contacted for marketing purposes and you are not one of our customers, we retain your data until you withdraw your consent, and for a maximum of three years from your last contact.


How does Maison André Monteil protect your data?

We take technical and organisational security measures required under Article 32 of the GDPR to protect your personal data against unintentional or illegal deletion, modification, damage or loss, as well as against unauthorised disclosure or access. In addition, we and our employees undertake to comply with data privacy. However, it is not possible to guarantee 100% secure transfer of data via the Internet or other networks. That is why, although we strive to protect the information transferred on or via our website, we cannot guarantee the security of the information you transfer on or via our website, which you do at your own risk.



Our website may contain links to other websites or authorise other websites to send you these links. A link to a third-party website does not mean that we approve of it or that we are affiliated with it. We have no control over third-party websites. When you access third-party websites or content, you do so at your own risk. You must always read the privacy policy of a third party website before providing information on this website.


Legal compliance and application of the law

We cooperate with the government and legal compliance officers, as well as with private third parties, to apply and comply with the law. We may be required to disclose your personal data or other information about you to the government or legal compliance officers or to private third parties if, at our sole discretion, we believe it to be necessary or relevant for legal requests, to protect the security, property or rights of our company or third parties, to avoid or put a stop to illegal, immoral or legally sanctionable activities, or to comply with the law.


Means of exercising your rights

In accordance with personal data regulations, you have the right to access, rectify, erase, object to, or limit the processing of your personal data, as well as the right to data portability (Article 15 of the GDPR).
Furthermore, you have the right to rectify inaccurate data and the right to erase your data in accordance with Articles 16 and 17 of the GDPR. In addition, you have the right to limit the processing of your data (Article 18 of the GDPR) and the right to data portability (Article 20 of the GDPR). You may also withdraw your consent to the processing of your personal data in the future, if the processing operation requires your consent. If you no longer wish to receive our newsletter or advertising emails, please click on the “unsubscribe” link, provided in every email from Maison André Monteil.
You may also withdraw your consent by sending an email to: